We are dedicated to providing the best services to our customers. In line with our continuing efforts to protect our customer information, we will launch our new HKT Privacy Statement on 25 May 2018.
To view the new HKT Privacy Statement, please click here.
Improved desktop and mobile versions of the NETVIGATOR website (www.netvigator.com) include a new interface design along with enriched and better-structured information. Users can register online for broadband service and browse all the latest news on promotions and value-added services, as well as FAQs and various guides. If you have any inquiries while browsing our site, you can contact one of our experienced customer service representatives instantly by clicking on the LiveChat button.
Petya ransomware began infecting individuals and organizations alike early today. Similar to WannaCry, Petya exploits a flaw in the Microsoft Windows Server Message Block (SMB) then spreads through remote code execution vulnerabilities via network port 445 before encrypting a victim’s computer files. A ransom message then explains the data will remain “locked” until a ransom is paid.
The “WannaCry” attack caused panic worldwide and differed from other ransomware because it did not encourage users to download and execute malware via phishing email. Instead it exploits a flaw in the Server Message Block (SMB) in Microsoft Windows and spreads through vulnerability of remote code execution via network port 445. NETVIGATOR suggests you to take precautionary measures to fend off attacks from “WannaCry” ransomware.
Our attention has been drawn to phishing emails claiming to be sent from HKT or NETVIGATOR or My HKT. Those phishing emails including fake hyperlinks, trick the recipients into providing their NETVIGATOR login names, passwords or credit card information. If you receive a suspicious email claiming to be from NETVIGATOR, report it to us at: firstname.lastname@example.org. Alternatively, you can contact us via Online Live Chat, or call the consumer service hotline on 1000.