Norton Security

PC and Mac:
Method 1: Open Norton Security software and check the number of services activated / inactivated on the home screen.

Method 2: Log into your Norton Account at my.norton.com, mouse over the icon in the top left-hand corner, then click "My Subscription". You can check the number of services activated / inactivated in the Norton Security Premium section.

All operating systems supported:
Log into your Norton Account at my.norton.com, mouse over the icon in the top left-hand corner, then click "My Subscription". You can check the number of services activated / inactivated in the Norton Security Premium section.

No, only NETVIGATOR customers can subscribe to Norton Security via NETVIGATOR website.

Up to nine eligible devices.

Login at https://cybersecurity.netvigator.com/ using your NETVIGATOR ID and password and subscribe to the new offers, or call our hotline on 1000. Alternatively, you can contact a member of staff at one of our retail shops or service centers.

No. You can use Norton Security on one device only. If you want to use it on a new device, you will need to uninstall the Norton software from the old device before installing it onto another device.

Yes. You need to uninstall the Norton software from your old device before installing it on a new device. Login at https://cybersecurity.netvigator.com/ using your NETVIGATOR ID and password to uninstall and install.

Not recommended because they are likely to crash.

Yes, it will remove existing anti-virus software, but we cannot guarantee that all files will be totally removed. We suggest you uninstall unwanted software files manually to make sure all existing anti-virus software files are removed completely.

For PC and Mac: After installation, the Norton Security launchpad icon will be displayed on the desktop, and a Norton Security icon will appear on the taskbar. In addition, the Norton Security program will show a green check sign, indicating your computer is protected by Norton Security.
For mobile and tablet: Norton Security/ Norton 360 app icon will be shown on the home screen of device.

Norton Security will not slow down your device significantly, as the software requires a minimum of just 1GB RAM. You might sometimes get the impression of slower performance when full computer virus scanning is under way, but this is normal and resources will be released once scanning is complete.

No. It will only turn OFF Windows Defender, because you do not need more than one anti-virus program running at the same time.

No. It only requests Device Administrator permission in order for some features to work.

No. Protection starts immediately after installation. Configuration is required only for anti-theft function.

Yes. For PC version, the Norton Security software will perform automatic update when your PC is idle. You may also update the software manually by using the LiveUpdate^* function.
^*Internet connection required for LiveUpdate

PCs, Macs, iOS and Android smartphones and tablets, but not all functions are available on the iOS platform.

PC: Norton Security Online
Mac: Norton Security
iOS: Norton Mobile Security/ Norton 360
Android: Norton Security and Antivirus/ Norton 360

Yes. The clean-up tool checks for infected files during Norton Security installation.

Yes.

Yes, some can.

Yes. Data held by both mobile phone and SD card will be erased.

It will detect your lost device's location via GPS, Wi-Fi or mobile data.

No. Instead, the device will be locked if the SIM card is removed or replaced, provided that you have already turned on the SIM card lock function. To turn on SIM card lock function, you can press Device tab and select Anti-Theft function. Then switch on the SIM Card Lock function.

No. A lost device must be switched on and connected to the Internet before the location can be detected.