General Service Charge
General Service Charge
Fees relating to | Fee (per service) |
Installation Service Charge – depends on service installation address1 | From HK$680 |
Activation Service Fee - depends on service installation address1 | From HK$680 |
Moving Charges - depend on customer's new service installation address | From HK$680 |
On-site Inspection Fee | HK$200 / visit |
ADSL Modem Connection Fee | HK$430 / connection |
On-site Equipment Collection Service Fee | HK$300 / visit |
Wi-Fi Modem Installation Fee | HK$250 / installation |
ADSL / Fiber Network Modem Repair and Maintenance Fee | N/A |
Items | Fee (per service) |
Fee for Change of Service Plan | HK$200 / Change |
Fee for Change of Login ID or Email Address | HK$50 / Change |
Paper Bill Charge | HK$20 / month |
Fee for Change of Billing Address | Free |
Fee for Change of Credit Card Account for Payment | Free |
Lost or Damage or Purchase of Modem / Fiber Network Modem / All other Type of Wireless Router | HK$1,000 each |
Fee For Lost or Damage or Purchase of Pico Fiber Modem | HK$2,000 each |
Fee For Lost or Damage or Purchase of 10000M Fiber Modem | HK$4,500 each |
Fee for Lost or Damage or Purchase of 50000M Fiber Modem | HK$14,000 each |
Fee for Lost or Damage or Purchase of Power Cord | HK$300 each |
Fee For Lost or Damage or Purchase of AC Adapter | HK$300 each |
Fee For Lost or Damage or Purchase of Wireless Dongle | HK$300 each |
Fee for Lost or Damage or Purchase of Wireless Range Extender | HK$600 each |
Fee for Lost or Damage or Purchase of NETVIGATOR Everywhere Auto Network Selector / Pocket WiFi | HK$1000 each |
Fee for Lost or Damage or Purchase of Fiber Connector | HK$350 each |
Fee for Lost or Damage or Purchase of Fiber Network Wall Socket | HK$350 each |
Fee for Lost or Damage or Purchase of Optical Fiber | HK$680 each |
Fee for Lost or Damage or Purchase of Wireless Modem Stand | HK$50 each |
Fee for Lost or Damage or Purchase of Home Wireless Router | HK$1500 each |
Fee for Lost or Damage or Purchase of Service Reconnection Fee | HK$200 / reconnection |
Fee for Lost or Damage or Purchase of Network switch | HK$800 each |
Fee for Lost or Damage or Purchase of wireless modem cover | HK$50 each |
Items | Fee (per service) |
Fee for Change of service plan | HK$200 / Change |
Fee for Change of Dial-up Login ID/Email address | HK$50 / Change |
Paper bill Charge | HK$20 / month |
Fee for Change of billing address | Free |
Fee for Change of credit card account for payment | Free |
Service Reconnection Fee | HK$200 / reconnection |
Applications are required for the services
Note HKT reserves the right to amend the above service fees at any time without prior notice.
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This is special offer and the amount payable will depend on designated service installation address, and you will need to call us to determine the Installation Service Fee or Activation Service Fee payable.