Netvigator | Premium Redemption

Premium Redemption

Overview

Registered customers must present their own HKID card, the SMS notification and the completed premium redemption form (Click here to download), collecting the premium at a designated redemption center within one month of receiving notification.

If it's registered by company name, please present the company BR copy and chop for premium redemption procedure.

Delegation for Collection

Authorized persons collecting the gift on your behalf must complete the authorization form (Click here to download) authorized persons' HKID and provide a photocopy of the registered user's HKID card to collect the premium at a designated redemption center within one month of receiving notification.

Redemption center address and working hours

Supermarket Coupon Redemption

Hong Kong	Opening Hours
24/F West Exchange Tower, 322 Des Voeux Road Central, Sheung Wan, Hong Kong (MTR Sheung Wan exit A1, opposite to Western Market)	Mon-Sat: 10:00 – 19:30 Sun and Public Holidays: Closed
G/F, 52-54 Wellington Street, Central (In 1010 shop)	Mon – Sat: 09:00 – 21:00 Sun and Public Holidays: 10:30 – 20:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26 January, 2020: 12:00 – 20:00 27, 28 January, 2020 : Resume to normal opening hours
G/F, 112-114 Des Voeux Road Central, HK	Mon – Sat: 10:00 – 20:00 Sun and Public Holidays: 10:30 – 19:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26 January, 2020: 12:00 – 20:00 27, 28 January, 2020 : Resume to normal opening hours
Shop 1 & 2, G/F, 1/F & 2/F, No. 22 Yee Wo Street (In csl shop)	Mon – Sun & Public Holidays: 10:30 – 22:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: 12:00 – 19:00 26 January, 2020: 12:00 – 20:00 27, 28 January, 2020 : Resume to normal opening hours
Shop B, G/F, Nos. 93-99 Wanchai Road, Wan Chai	Mon – Sat: 10:00 – 21:00 Sun and Public Holidays: 10:30 – 21:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26, 27, 28 January, 2020 : Resume to normal opening hours
Shop 113A, Level 1, New Jade Shopping Arcade (In csl shop)	Mon - Sun & Public Holidays: 11:00 – 21:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26 January, 2020: 12:00 – 20:00 27, 28 January, 2020 : Resume to normal opening hours
Shop No. 3, G/F, King's Centre, 193-209 King's Road, North Point	Mon - Sun & Public Holidays: 10:00 – 21:30 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26, 27, 28 January, 2020 : Resume to normal opening hours
Kowloon	Opening Hours
Shop 2001A, Level 2, Elements, No. 1 Austin Road West	Mon – Thur: 11:00 – 21:30 Fri – Sun and Public Holidays : 10:30 – 22:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26 January, 2020: 12:00 – 20:00 27, 28 January, 2020 : Resume to normal opening hours
Shop No.6, G/F, Hang Seng Tsimshatsui Building, No.9-11 Cameron Road, Tsim Sha Tsui	Mon - Sun & Public Holidays: 10:00 – 22:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26, 27, 28 January, 2020 : Resume to normal opening hours
3/F Hermes House, 10 Middle Road, Tsimshatsui, Kowloon, Hong Kong (MTR Tsim Sha Tsui exit K, entrance nearby Minden Row, between TST Post Office and Mariners' Club) Suite E, 12/F Legend Tower, 7 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong (MTR Kwun Tong exit B2, next to Kwun Tong Plaza)	Mon - Sat: 10:00 – 19:30 Sun and Public Holidays: Closed
Shop 121, 1/F, Sau Mau Ping Shopping Centre, 101 Sau Ming Road, Kwun Tong	Mon - Sun & Public Holidays: 11:00 – 20:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26, 27, 28 January, 2020 : Resume to normal opening hours
Shop No. 115A, Level One, Temple Mall South, No. 103 Ching Tak Street, Lower Wong Tai Sin (2) Estate, Wong Tai Sin	Mon - Sun & Public Holidays: 11:00 – 20:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26, 27, 28 January, 2020 : Resume to normal opening hours
Shop B2 & C1, G/F, Nos.132-134 Fuk Wa Street, Sham Shui Po	Mon – Sat: 10:00 – 22:00 Sun and Public Holidays: 11:00 – 22:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26, 27, 28 January, 2020 : Resume to normal opening hours
Shop No.1,2,3 & 5, G/F, Ginza Plaza, No.2A Sai Yeung Choi Street South	Mon - Sun & Public Holidays: 10:00 – 22:30 Special Arrangement of Redemption Center during CNY 25 January, 2020: 12:00 – 19:00 26, 27, 28 January, 2020 : Resume to normal opening hours
Shop No. UG70A on UG/F, Olympian City 2 (In csl shop)	Mon - Sun & Public Holidays: 11:00 – 21:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26 January, 2020: 12:00 – 20:00 27, 28 January, 2020 : Resume to normal opening hours
Shop E, G/F, Lucky House, 20-24 Jordan Rd, Jordan, Kowloon	Mon - Sun & Public Holidays: 11:00 – 22:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26 January, 2020: 12:00 – 20:00 27, 28 January, 2020 : Resume to normal opening hours
Unit P-47, Telford Plaza, Kowloon Bay	Mon - Sun & Public Holidays: 10:30 – 21:30 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26, 27, 28 January, 2020 : Resume to normal opening hours
Shop L2-69, Level 2, V Walk, 28 Sham Mong Road, Sham Shui Po	Mon – Sun & Public Holidays: 11:00– 21:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26 January, 2020: 12:00 – 20:00 27, 28 January, 2020 : Resume to normal opening hours
New Territories	Opening Hours
Shop No. 616, Level 6, New Town Plaza Phase I, Shatin (In 1010 shop)	Mon – Sun & Public Holidays：11:00 – 21:30 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26 January, 2020: 12:00 – 20:00 27, 28 January, 2020 : Resume to normal opening hours
Unit 1720-21, Level 17 Tower II, Grand Central Plaza Shatin (MTR Shatin exit B, Next to IKEA)	Mon-Sat: 10:00 – 19:30 Sun and Public Holidays: Closed
G/F, No.280 Sha Tsui Road Shop 14-15, Zone A, Tai Po Mega Mall Shop Unit 148, 1/F, Maritime Square, Tsing Yi	Mon – Sun & Public Holidays: 10:30 – 21:30 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26, 27, 28 January, 2020 : Resume to normal opening hours
Shop A, G/F, Chek Wing Court, No.175 Castle Peak Road	Mon - Sun & Public Holidays: 10:00 – 21:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26, 27, 28 January, 2020 : Resume to normal opening hours
Shop G127, G/F, Tuen Mun Town Plaza, Phase I	Mon - Sun & Public Holidays: 10:30 – 22:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: 12:00 – 19:00 26, 27, 28 January, 2020 : Resume to normal opening hours
Shop 2025, Level 2, Sheung Shui Centre, No. 3 Chi Cheong Road	Mon - Sun & Public Holidays: 10:00 – 21:30 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26, 27, 28 January, 2020 : Resume to normal opening hours
Shop No.48, L2, Fanling Town Centre, Fanling Shop No.L053A, G/F, Tin Yiu Plaza, Tin Shui Wai	Mon - Sun & Public Holidays: 11:00 – 21:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26, 27, 28 January, 2020 : Resume to normal opening hours
Shop Unit F73, 1/F, Popcorn 2, No.9 Tong Chun Street, Tseung Kwan O	Mon - Sun & Public Holidays: 11:00 – 21:30 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26 January, 2020: 12:00 – 20:00 27, 28 January, 2020 : Resume to normal opening hours

Now E Android TV Box Redemption

Hong Kong	Opening Hours
G/F, 52-54 Wellington Street, Central (In 1010 shop)	Mon – Sat: 09:00 – 21:00 Sun and Public Holidays: 10:30 – 20:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26 January, 2020: 12:00 – 20:00 27, 28 January, 2020 : Resume to normal opening hours
Shop No. 3, G/F, King's Centre, 193-209 King's Road, Fortress Hill	Mon – Sun & Public Holidays: 10:30 – 22:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26, 27, 28 January, 2020 : Resume to normal opening hours
Shop 1 & 2, G/F, 1/F & 2/F, No. 22 Yee Wo Street (In csl shop)	Mon – Sun & Public Holidays:11:00 – 21:30 Special Arrangement of Redemption Center during CNY 25 January, 2020: 12:00 – 19:00 26 January, 2020: 12:00 – 20:00 27, 28 January, 2020 : Resume to normal opening hours
Kowloon	Opening Hours
Shop No.1,2,3 & 5, G/F, Ginza Plaza, No.2A Sai Yeung Choi Street South	Mon - Sun & Public Holidays: 10:00 – 22:30 Special Arrangement of Redemption Center during CNY 25 January, 2020: 12:00 – 19:00 26, 27, 28 January, 2020 : Resume to normal opening hours
Shop No. UG70A on UG/F, Olympian City 2 (In csl shop)	Mon - Sun & Public Holidays: 11:00 – 21:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26 January, 2020: 12:00 – 20:00 27, 28 January, 2020 : Resume to normal opening hours
New Territories	Opening Hours
G/F, No.280 Sha Tsui Road Shop 14-15, Zone A, Tai Po Mega Mall	Mon - Sun & Public Holidays: 10:30 – 21:30 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26, 27, 28 January, 2020 : Resume to normal opening hours
Shop G127, G/F, Tuen Mun Town Plaza, Phase I	Mon - Sun & Public Holidays: 10:30 – 22:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: 12:00 – 19:00 26, 27, 28 January, 2020 : Resume to normal opening hours
Shop 2025, Level 2, Sheung Shui Centre, No. 3 Chi Cheong Road	Mon - Sun & Public Holidays: 10:00 – 21:30 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26, 27, 28 January, 2020 : Resume to normal opening hours
Shop A, G/F, Chek Wing Court, No.175 Castle Peak Road	Mon – Sun & Public Holidays: 10:00 – 21:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26, 27, 28 January, 2020 : Resume to normal opening hours
Shop Unit F73, 1/F, Popcorn 2, No.9 Tong Chun Street, Tseung Kwan O	Mon – Sun & Public Holidays: 11:00 – 21:30 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26 January, 2020: 12:00 – 20:00 27, 28 January, 2020 : Resume to normal opening hours

PlayStation®4 Pro Console (1TB)/
Xbox One S Halo Wars 2 Bundle (1TB) plus 1-year Xbox Live Gold Membership/
Logitech Professional Pack/
Logitech Basic Pack/
Logitech PRO Mechanical Gaming Keyboard/
Logitech G903 Lightspeed Wireless Gaming Mouse/
Logitech G633 Artemis Spectrum RGB 7.1 Surround Gaming Headset/
Nintendo Switch Premium Bundle Redemption

Hong Kong	Opening Hours
G/F, 52-54 Wellington Street, Central (In 1010 shop)	Mon – Sat: 09:00 – 21:00 Sun and Public Holidays: 10:30 – 20:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26 January, 2020: 12:00 – 20:00 27, 28 January, 2020 : Resume to normal opening hours
Shop 1 & 2, G/F, 1/F & 2/F, No. 22 Yee Wo Street (In csl shop)	Mon – Sun & Public Holidays: 10:30 – 22:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: 12:00 – 19:00 26 January, 2020: 12:00 – 20:00 27, 28 January, 2020 : Resume to normal opening hours
Kowloon	Opening Hours
Shop No.1,2,3 & 5, G/F, Ginza Plaza, No.2A Sai Yeung Choi Street South	Mon - Sun & Public Holidays: 10:00 – 22:30 Special Arrangement of Redemption Center during CNY 25 January, 2020: 12:00 – 19:00 26, 27, 28 January, 2020 : Resume to normal opening hours
Shop No. UG70A on UG/F, Olympian City 2 (In csl shop)	Mon - Sun & Public Holidays: 11:00 – 21:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26 January, 2020: 12:00 – 20:00 27, 28 January, 2020 : Resume to normal opening hours
New Territories	Opening Hours
G/F, No.280 Sha Tsui Road Shop 14-15, Zone A, Tai Po Mega Mall	Mon - Sun & Public Holidays: 10:30 – 21:30 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26, 27, 28 January, 2020 : Resume to normal opening hours
Shop G127, G/F, Tuen Mun Town Plaza, Phase I	Mon - Sun & Public Holidays: 10:30 – 22:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: 12:00 – 19:00 26, 27, 28 January, 2020 : Resume to normal opening hours
Shop 2025, Level 2, Sheung Shui Centre, No. 3 Chi Cheong Road	Mon - Sun & Public Holidays: 10:00 – 21:30 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26, 27, 28 January, 2020 : Resume to normal opening hours
Shop A, G/F, Chek Wing Court, No.175 Castle Peak Road	Mon – Sun & Public Holidays: 10:00 – 21:00 Special Arrangement of Redemption Center during CNY 25 January, 2020: Closed 26, 27, 28 January, 2020 : Resume to normal opening hours

Now One 4K UHD All-in-One Set Top box / Now 500GB Hard Disk Drive Redemption

Hong Kong	Opening Hours
24/F West Exchange Tower, 322 Des Voeux Road Central, Sheung Wan, Hong Kong (MTR Sheung Wan exit A1, opposite to Western Market)	Mon-Sat: 10:00 – 19:30 Sun and Public Holidays: Closed
Kowloon	Opening Hours
3/F Hermes House, 10 Middle Road, Tsimshatsui, Kowloon, Hong Kong (MTR Tsim Sha Tsui exit K, entrance nearby Minden Row, between TST Post Office and Mariners' Club) Suite E, 12/F Legend Tower, 7 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong (MTR Kwun Tong exit B2, next to Kwun Tong Plaza)	Mon-Sat: 10:00 – 19:30 Sun and Public Holidays: Closed
New Territories	Opening Hours
Unit 1720-21, Level 17 Tower II, Grand Central Plaza Shatin (MTR Shatin exit B, Next to IKEA)	Mon-Sat: 10:00 – 19:30 Sun and Public Holidays: Closed

Other Premiums Redemption

Hong Kong	Opening Hours
24/F West Exchange Tower, 322 Des Voeux Road Central, Sheung Wan, Hong Kong (MTR Sheung Wan exit A1, opposite to Western Market)	Mon-Sat: 10:00 – 19:30 Sun and Public Holidays: Closed
Kowloon	Opening Hours
3/F Hermes House, 10 Middle Road, Tsimshatsui, Kowloon, Hong Kong (MTR Tsim Sha Tsui exit K, entrance nearby Minden Row, between TST Post Office and Mariners' Club) Suite E, 12/F Legend Tower, 7 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong* (MTR Kwun Tong exit B2, next to Kwun Tong Plaza)	Mon-Sat: 10:00 – 19:30 Sun and Public Holidays: Closed
New Territories	Opening Hours
Unit 1720-21, Level 17 Tower II, Grand Central Plaza Shatin* (MTR Shatin exit B, Next to IKEA)	Mon-Sat: 10:00 – 19:30 Sun and Public Holidays: Closed

*Not applicable to online self-registration welcome gift collection service

SMS redemption is applicable to the following premiums

Panasonic Smart Home Package

Now 500GB Hard Disk Drive

Now One 4K UHD All-in-One Set Top Box

PlayStation^®4 Pro Console (1TB)

Xbox One S Halo Wars 2 Bundle (1TB) plus 1-year Xbox Live Gold Membership

Logitech Professional Pack

Logitech Basic Pack

Logitech Mechanical Backlit Gaming Keyboard G413 CARBO

Logitech® Wireless Combo MK220

Logitech PRO Mechanical Gaming Keyboard

Logitech G633 Artemis Spectrum RGB 7.1 Surround Gaming Headset

Logitech G903 Lightspeed Wireless Gaming Mouse

"origo" Slim Cyclonic Vacuum Cleaner

Nintendo Switch Premium Bundle

Rasonic Compact Induction Cooker RIC-GB23(NP)

Rasonic Steam Toaster Oven RST-GL125/B

CGA ESports Stadium "eSports Arena" Playing Hours

Rasonic Tower Fan RTF-32KLW

[NETVIGATOR's 23rd Anniversary Special Offer] 12-month Free Trial Pack

Smart Home Experience Pack

"origo" Intelligent Moveable Bathroom Heater-IP24 FH-B2018

"origo" Healthy Air Fryer AF-132

[NETVIGATOR Thank You Reward] Free Experience Pack

ASUS TUF H5 Virtual 7.1 Gaming Headset

Special points to note

Please check availability of stock at the service center prior to your visit. Inquiry hotline: 2888 3115.
Premium not collected within the specified period will be forfeited and subscribers will not be compensated.
Redeemed premiums cannot be returned or replaced. Hong Kong Telecommunications (HKT) Limited will not be responsible for the premiums' safety, suitability, quality and performance.
Hong Kong Telecommunications (HKT) Limited reserves the right of final decision.

Premium Redemption

Here you can find the premium redemption form, authorization form, redemption center address and working hours, premium information and some reminders.