Premium Redemption
Premium Redemption
Registered customers must present their own HKID card, the SMS / E-mail (no_reply@netvigator.com) notification and the completed premium redemption form (Click here to download), collecting the premium at a designated redemption center within one month of receiving notification.
If it's registered by company name, please present the company BR copy and chop for premium redemption procedure.
Delegation for Collection
Authorized persons collecting the gift on your behalf must complete the authorization form (Click here to download) authorized persons' HKID and provide a photocopy of the registered user's HKID card to collect the premium at a designated redemption center within one month of receiving notification.
Redemption center address and working hours
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Supermarket Coupon Redemption
Hong Kong Opening Hours - Service center
24/F West Exchange Tower, 322 Des Voeux Road Central, Sheung Wan, Hong Kong
(MTR Sheung Wan exit A1, opposite to Western Market)
Mon – Sat: 10:00 – 19:30
Sun and Public Holidays: Closed- Shop 1 & 2, G/F, 1/F & 2/F, No. 22 Yee Wo Street
Mon – Sun & Public Holidays：10:30 – 22:00 - Shop F, G/F, Tung Hing Building, 135 Johnston Road, HK
Mon – Sun & Public Holidays：10:30 – 21:00 - Shop 113A, 1/F, New Jade Shopping Arcade, 233 Chai Wan Road, Chai Wan, HK
Mon – Sun & Public Holidays：11:00 – 21:00 - 14/F PCCW Tower, Taikoo Place, 979 King's Road, Quarry Bay
Mon – Fri: 09:00 – 19:00
Sat, Sun and Public Holidays: ClosedKowloon Opening Hours - Service center
3/F Hermes House, 10 Middle Road, Tsimshatsui, Kowloon, Hong Kong
(MTR Tsim Sha Tsui exit K, entrance nearby Minden Row, between TST Post Office and Mariners' Club) - Service center
Suite E, 12/F Legend Tower, 7 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong
(MTR Kwun Tong exit B2, next to Kwun Tong Plaza)
Mon – Sat: 10:00 – 19:30
Sun and Public Holidays: Closed- Shop 2001A, Level 2, Elements, No. 1 Austin Road West
Mon – Thu: 11:00 – 21:30
Sun and Public Holidays: 10:30 – 22:00- Shop 246, 2/F, Plaza Hollywood, Diamond Hill, KLN
Mon – Sun & Public Holidays : 11:00 – 22:00 - Shop UG26A, UG/F, Temple Mall South, Lower Wong Tai Sin Estate, Wong Tai Sin, KLN
Mon – Sun & Public Holidays：10:30 – 21:30 - Shop D, G/F, 132 - 134 Fuk Wa Street, Sham Shui Po, KLN
Mon – Sat: 10:00 – 22:00
Sun and Public Holidays: 11:00 – 22:00- Shop 8, G/F & 1/F, Sun Kong House, 2J - Q Sai Yeung Choi Street South, Mong kok, KLN
Mon – Sun & Public Holidays：10:30 – 22:00 - Shop UG70A, UG/F, Olympian City 2
Mon – Sun & Public Holidays：11:00 – 21:00 - Shop E, G/F, Lucky House, 20-24 Jordan Rd, Jordan, Kowloon
Mon – Sun & Public Holidays：11:00 – 22:00 - Unit P45-47, Telford Plaza, Kowloon Bay
Mon – Sun & Public Holidays：10:30 – 21:30 New Territories Opening Hours - Service center
Unit 1720-21, Level 17 Tower II, Grand Central Plaza Shatin
(MTR Shatin exit B, Next to IKEA)
Mon – Sat: 10:00 – 19:30
Sun and Public Holidays: Closed- Shop A, G/F, Chek Wing Court, No.175 Castle Peak Road , Yuen Long, NT
Mon – Sun & Public Holidays：10:00 – 21:00 - Shop G127- G128, G/F, Tuen Mun Town Plaza, Phase I, NT
Mon – Sun & Public Holidays：10:30 – 22:00 - Shop 2023 – 2024, 2/F, Sheung Shui Centre, 3 Chi Cheong Road, Sheung Shui, NT
Mon – Sun & Public Holidays：10:30 – 21:30 - Shop No.46, 2/F, Fanling Town Centre, Fanling, NT
Mon – Sun & Public Holidays：11:00 – 21:30 - Shop No.L053A, G/F, Tin Yiu Plaza, Tin Shui Wai, NT
Mon – Sun & Public Holidays：11:00 – 21:00 - Shop Unit F73, 1/F, Popcorn 2, No.9 Tong Chun Street, Tseung Kwan O
Mon – Sun & Public Holidays：11:00 – 21:00 - Service center
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Now E Android TV Box Redemption
Hong Kong Opening Hours - G/F, 52-54 Wellington Street, Central
Mon – Sat: 10:00 – 20:00
Sun and Public Holidays: 10:30 – 19:30- Shop No. 3, G/F, King's Centre, 193-209 King's Road, North Point
Mon – Sun & Public Holidays：10:30 – 21:00 - Shop 1 & 2, G/F, 1/F & 2/F, No. 22 Yee Wo Street
Mon – Sun & Public Holidays：10:30 – 22:00 Kowloon Opening Hours - Shop 8, G/F & 1/F, Sun Kong House, 2J - Q Sai Yeung Choi Street South, Mong kok, KLN
Mon – Sun & Public Holidays：10:30 – 22:00 - Shop UG70A, UG/F, Olympian City 2
Mon – Sun & Public Holidays：11:00 – 21:00 New Territories Opening Hours - G/F, No.280 Sha Tsui Road
Mon – Sun & Public Holidays：10:30 – 21:00 - Shop 14-15, Zone A, Tai Po Mega Mall l, Tai Po, NT
Mon – Sun & Public Holidays：10:30 – 21:30 - Shop 2023 – 2024, 2/F, Sheung Shui Centre, 3 Chi Cheong Road, Sheung Shui, NT
Mon – Sun & Public Holidays：10:30 – 21:30 - Shop A, G/F, Chek Wing Court, No.175 Castle Peak Road
Mon – Sun & Public Holidays：10:00 – 21:00 - Shop Unit F73, 1/F, Popcorn 2, No.9 Tong Chun Street, Tseung Kwan O
Mon – Sun & Public Holidays：11:00 – 21:00 -
Nintendo Switch Premium Bundle/
Nintendo Switch Game Card/
Logitech Basic Pack/
Logitech G502 LIGHTSPEED Wireless Gaming Mouse/
Logitech G640 Gaming Mouse Pad/
Logitech PRO X Mechanical Gaming Keyboard RedemptionHong Kong Opening Hours - Shop 1 & 2, G/F, 1/F & 2/F, No. 22 Yee Wo Street
Mon – Sun & Public Holidays：10:30 – 22:00 Kowloon Opening Hours - Shop 8, G/F & 1/F, Sun Kong House, 2J - Q Sai Yeung Choi Street South, Mong kok, KLN
Mon – Sun & Public Holidays：10:30 – 22:00 New Territories Opening Hours - G/F, No.280 Sha Tsui Road
Mon – Sun & Public Holidays：10:30 – 21:00 -
Other Premiums Redemption
Hong Kong Opening Hours - Service center
24/F West Exchange Tower, 322 Des Voeux Road Central, Sheung Wan, Hong Kong
(MTR Sheung Wan exit A1, opposite to Western Market)
Mon – Sat: 10:00 – 19:30
Sun and Public Holidays: ClosedKowloon Opening Hours - Service center
3/F Hermes House, 10 Middle Road, Tsimshatsui, Kowloon, Hong Kong
(MTR Tsim Sha Tsui exit K, entrance nearby Minden Row, between TST Post Office and Mariners' Club) - Service center
Suite E, 12/F Legend Tower, 7 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong
(MTR Kwun Tong exit B2, next to Kwun Tong Plaza)
Mon – Sat: 10:00 – 19:30
Sun and Public Holidays: ClosedNew Territories Opening Hours - Service center
Unit 1720-21, Level 17 Tower II, Grand Central Plaza Shatin
(MTR Shatin exit B, Next to IKEA)
Mon – Sat: 10:00 – 19:30
Sun and Public Holidays: Closed - Service center
SMS redemption is applicable to the following premiums
Special points to note
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Please check availability of stock at the service center prior to your visit. Inquiry hotline: 2888 3115.
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Premium not collected within the specified period will be forfeited and subscribers will not be compensated.
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Redeemed premiums cannot be returned or replaced. Hong Kong Telecommunications (HKT) Limited will not be responsible for the premiums' safety, suitability, quality and performance.
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Hong Kong Telecommunications (HKT) Limited reserves the right of final decision.