Premium Redemption
Premium Redemption
Registered customers must present their own HKID card, the SMS notification and the completed premium redemption form (Click here to download), collecting the premium at a designated redemption center within one month of receiving notification.
If it's registered by company name, please present the company BR copy and chop for premium redemption procedure.
Delegation for Collection
Authorized persons collecting the gift on your behalf must complete the authorization form (Click here to download) authorized persons' HKID and provide a photocopy of the registered user's HKID card to collect the premium at a designated redemption center within one month of receiving notification.
Redemption center address and working hours
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Supermarket Coupon Redemption
Hong Kong Opening Hours - 24/F West Exchange Tower, 322 Des Voeux Road Central, Sheung Wan, Hong Kong
(MTR Sheung Wan exit A1, opposite to Western Market)
Mon – Sat: 10:00 – 19:30
Sun and Public Holidays: Closed- G/F, 52-54 Wellington Street, Central
(In 1010 shop)
Mon – Sat: 09:00 – 21:00
Sun and Public Holidays: 10:30 – 20:00- G/F, 112-114 Des Voeux Road Central, HK
Mon – Sat: 10:00 – 20:00
Sun and Public Holidays: 10:30 – 19:00- Shop 1 & 2, G/F, 1/F & 2/F, No. 22 Yee Wo Street
(In csl shop)
Mon – Sun & Public Holidays：
10:30 – 22:00- Shop B, G/F, Nos. 93-99 Wanchai Road, Wan Chai
Mon – Sun & Public Holidays：
10:00 – 21:00- Shop 113A, Level 1, New Jade Shopping Arcade
(In csl shop)
Mon – Sun & Public Holidays：
11:00 – 21:00- Shop No. 3, G/F, King's Centre, 193-209 King's Road, North Point
Mon – Sun & Public Holidays：
10:00 – 21:30Kowloon Opening Hours - Shop 2001A, Level 2, Elements, No. 1 Austin Road West
Mon – Thu: 11:00 – 21:30
Sun and Public Holidays: 10:30 – 22:00- Shop A1, B & C, 7 Cameron Rd, Tsim Sha Tsui, KLN
Mon – Sat: 10:30 – 22:00
Sun and Public Holidays: 11:00 – 22:00- 3/F Hermes House, 10 Middle Road, Tsimshatsui, Kowloon, Hong Kong
(MTR Tsim Sha Tsui exit K, entrance nearby Minden Row, between TST Post Office and Mariners' Club) - Suite E, 12/F Legend Tower, 7 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong
(MTR Kwun Tong exit B2, next to Kwun Tong Plaza)
Mon – Sat: 10:00 – 19:30
Sun and Public Holidays: Closed- Shop 121, 1/F, Sau Mau Ping Shopping Centre, 101 Sau Ming Road, Kwun Tong
Mon – Sun & Public Holidays：
11:00 – 20:00- UG26A, UG/F, Temple Mall South, Lower Wong Tai Sin Estate, Wong Tai Sin, KLN
Mon – Sun & Public Holidays：
10:30 – 21:30- Shop B2 & C1, G/F, Nos.132-134 Fuk Wa Street, Sham Shui Po
Mon – Sun & Public Holidays：
10:00 – 22:00- Shop No.1,2,3 & 5, G/F, Ginza Plaza, No.2A Sai Yeung Choi Street South
Mon – Sun & Public Holidays：
10:00 – 22:00- Shop No. UG70A on UG/F, Olympian City 2
(In csl shop)
Mon – Sun & Public Holidays：
11:00 – 21:00- Shop E, G/F, Lucky House, 20-24 Jordan Rd, Jordan, Kowloon
Mon – Sun & Public Holidays：
11:00 – 22:00- Unit P-47, Telford Plaza, Kowloon Bay
Mon – Sun & Public Holidays：
10:30 – 21:30- Shop L2-69, Level 2, V Walk, 28 Sham Mong Road, Sham Shui Po
Mon – Sun & Public Holidays：
11:00 – 21:00New Territories Opening Hours - Shop No. 616, Level 6, New Town Plaza Phase I, Shatin
(In 1010 shop)
Mon – Sun & Public Holidays：
11:00 – 21:30- Unit 1720-21, Level 17 Tower II, Grand Central Plaza Shatin
(MTR Shatin exit B, Next to IKEA)
Mon – Sat: 10:00 – 19:30
Sun and Public Holidays: Closed- G/F, No.280 Sha Tsui Road
- Shop 14-15, Zone A, Tai Po Mega Mall
Mon – Sun & Public Holidays：
10:30 – 21:30- Shop Unit 148, 1/F, Maritime Square, Tsing Yi
Mon – Sun & Public Holidays：
10:30 – 21:30- Shop A, G/F, Chek Wing Court, No.175 Castle Peak Road
Mon – Sun & Public Holidays：
10:00 – 21:00- Shop G127, G/F, Tuen Mun Town Plaza, Phase I
Mon – Sun & Public Holidays：
10:30 – 22:00- Shop 2025, Level 2, Sheung Shui Centre, No. 3 Chi Cheong Road
This shop will operate until 21 July,2020. Starting from 22 July,2020, please visit the nearby csl shop at Shop 2023 – 2024, 2/F, Sheung Shui Centre, 3 Chi Cheong Road, Sheung Shui, NT for premium redemption.
Mon – Sun & Public Holidays：
10:00 – 21:30- Shop No.48, L2, Fanling Town Centre, Fanling
Mon – Sun & Public Holidays：
11:00 – 21:00- Shop No.L053A, G/F, Tin Yiu Plaza, Tin Shui Wai
Mon – Sun & Public Holidays：
11:00 – 21:00- Shop Unit F73, 1/F, Popcorn 2, No.9 Tong Chun Street, Tseung Kwan O
Mon – Sun & Public Holidays：
11:00 – 21:30 - 24/F West Exchange Tower, 322 Des Voeux Road Central, Sheung Wan, Hong Kong
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Now E Android TV Box Redemption
Hong Kong Opening Hours - G/F, 52-54 Wellington Street, Central
(In 1010 shop)
Mon – Sat: 09:00 – 21:00
Sun and Public Holidays: 10:30 – 20:00- Shop No. 3, G/F, King's Centre, 193-209 King's Road, North Point
Mon – Sun & Public Holidays：
10:00 – 21:30- Shop 1 & 2, G/F, 1/F & 2/F, No. 22 Yee Wo Street
(In csl shop)
Mon – Sun & Public Holidays：
10:30 – 22:00Kowloon Opening Hours - Shop No.1,2,3 & 5, G/F, Ginza Plaza, No.2A Sai Yeung Choi Street South
Mon – Sun & Public Holidays：
10:00 – 22:00- Shop No. UG70A on UG/F, Olympian City 2
(In csl shop)
Mon – Sun & Public Holidays：
11:00 – 21:00New Territories Opening Hours - G/F, No.280 Sha Tsui Road
- Shop 14-15, Zone A, Tai Po Mega Mall
Mon – Sun & Public Holidays：
10:30 – 21:30- Shop G127, G/F, Tuen Mun Town Plaza, Phase I
Mon – Sun & Public Holidays：
10:30 – 22:00- Shop 2025, Level 2, Sheung Shui Centre, No. 3 Chi Cheong Road
This shop will operate until 21 July,2020. Starting from 22 July,2020, please visit the nearby csl shop at Shop 2023 – 2024, 2/F, Sheung Shui Centre, 3 Chi Cheong Road, Sheung Shui, NT for premium redemption.
Mon – Sun & Public Holidays：
10:00 – 21:30- Shop A, G/F, Chek Wing Court, No.175 Castle Peak Road
Mon – Sun & Public Holidays：
10:00 – 21:00- Shop Unit F73, 1/F, Popcorn 2, No.9 Tong Chun Street, Tseung Kwan O
Mon – Sun & Public Holidays：
11:00 – 21:30 - G/F, 52-54 Wellington Street, Central
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PlayStation®4 Pro Console (1TB) Redemption
Hong Kong Opening Hours - G/F, 52-54 Wellington Street, Central
(In 1010 shop)
Mon – Sat: 09:00 – 21:00
Sun and Public Holidays: 10:30 – 20:00- Shop 1 & 2, G/F, 1/F & 2/F, No. 22 Yee Wo Street
(In csl shop)
Mon – Sun & Public Holidays：
10:30 – 22:00Kowloon Opening Hours - Shop No.1,2,3 & 5, G/F, Ginza Plaza, No.2A Sai Yeung Choi Street South
Mon – Sun & Public Holidays：
10:00 – 22:00- Shop No. UG70A on UG/F, Olympian City 2
(In csl shop)
Mon – Sun & Public Holidays：
11:00 – 21:00New Territories Opening Hours - G/F, No.280 Sha Tsui Road
- Shop 14-15, Zone A, Tai Po Mega Mall
Mon – Sun & Public Holidays：
10:30 – 21:30- Shop G127, G/F, Tuen Mun Town Plaza, Phase I
Mon – Sun & Public Holidays：
10:30 – 22:00- Shop 2025, Level 2, Sheung Shui Centre, No. 3 Chi Cheong Road
This shop will operate until 21 July,2020. Starting from 22 July,2020, please visit the nearby csl shop at Shop 2023 – 2024, 2/F, Sheung Shui Centre, 3 Chi Cheong Road, Sheung Shui, NT for premium redemption.
Mon – Sun & Public Holidays：
10:00 – 21:30- Shop A, G/F, Chek Wing Court, No.175 Castle Peak Road
Mon – Sun & Public Holidays：
10:00 – 21:00 - G/F, 52-54 Wellington Street, Central
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Nintendo Switch Premium Bundle/
Logitech Professional Pack/
Logitech Basic Pack/
Logitech PRO Mechanical Gaming Keyboard/
Logitech G903 Lightspeed Wireless Gaming Mouse/
Logitech G633 Artemis Spectrum RGB 7.1 Surround Gaming Headset/
Logitech G633S 7.1 LIGHTSYNC GAMING HEADSET /
Xbox One S Halo Wars 2 Bundle (1TB) plus 1-year Xbox Live Gold Membership RedemptionHong Kong Opening Hours - Shop 1 & 2, G/F, 1/F & 2/F, No. 22 Yee Wo Street
(In csl shop)
Mon – Sun & Public Holidays：
10:30 – 22:00Kowloon Opening Hours - Shop No.1,2,3 & 5, G/F, Ginza Plaza, No.2A Sai Yeung Choi Street South
Mon – Sun & Public Holidays：
10:00 – 22:00New Territories Opening Hours - G/F, No.280 Sha Tsui Road
Mon – Sun & Public Holidays：
10:30 – 21:30 - Shop 1 & 2, G/F, 1/F & 2/F, No. 22 Yee Wo Street
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Now One 4K UHD All-in-One Set Top box / Now 500GB Hard Disk Drive Redemption
Hong Kong Opening Hours - 24/F West Exchange Tower, 322 Des Voeux Road Central, Sheung Wan, Hong Kong
(MTR Sheung Wan exit A1, opposite to Western Market)
Mon – Sat: 10:00 – 19:30
Sun and Public Holidays: ClosedKowloon Opening Hours - 3/F Hermes House, 10 Middle Road, Tsimshatsui, Kowloon, Hong Kong
(MTR Tsim Sha Tsui exit K, entrance nearby Minden Row, between TST Post Office and Mariners' Club) - Suite E, 12/F Legend Tower, 7 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong
(MTR Kwun Tong exit B2, next to Kwun Tong Plaza)
3/F Hermes House
Mon – Sat: 10:00 – 19:30
Sun and Public Holidays: ClosedNew Territories Opening Hours - Unit 1720-21, Level 17 Tower II, Grand Central Plaza Shatin
(MTR Shatin exit B, Next to IKEA)
Mon – Sat: 10:00 – 19:30
Sun and Public Holidays: Closed - 24/F West Exchange Tower, 322 Des Voeux Road Central, Sheung Wan, Hong Kong
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Other Premiums Redemption
*Not applicable to online self-registration welcome gift collection serviceHong Kong Opening Hours - 24/F West Exchange Tower, 322 Des Voeux Road Central, Sheung Wan, Hong Kong
(MTR Sheung Wan exit A1, opposite to Western Market)
Mon – Sat: 10:00 – 19:30
Sun and Public Holidays: ClosedKowloon Opening Hours - 3/F Hermes House, 10 Middle Road, Tsimshatsui, Kowloon, Hong Kong
(MTR Tsim Sha Tsui exit K, entrance nearby Minden Row, between TST Post Office and Mariners' Club) - Suite E, 12/F Legend Tower, 7 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong*
(MTR Kwun Tong exit B2, next to Kwun Tong Plaza)
Mon – Sat: 10:00 – 19:30
Sun and Public Holidays: ClosedNew Territories Opening Hours - Unit 1720-21, Level 17 Tower II, Grand Central Plaza Shatin*
(MTR Shatin exit B, Next to IKEA)
Mon – Sat: 10:00 – 19:30
Sun and Public Holidays: Closed - 24/F West Exchange Tower, 322 Des Voeux Road Central, Sheung Wan, Hong Kong
SMS redemption is applicable to the following premiums
Special points to note
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Please check availability of stock at the service center prior to your visit. Inquiry hotline: 2888 3115.
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Premium not collected within the specified period will be forfeited and subscribers will not be compensated.
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Redeemed premiums cannot be returned or replaced. Hong Kong Telecommunications (HKT) Limited will not be responsible for the premiums' safety, suitability, quality and performance.
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Hong Kong Telecommunications (HKT) Limited reserves the right of final decision.