Premium Redemption
Premium Redemption
Registered customers must present their own HKID card, the SMS / E-mail (no_reply@netvigator.com) notification and the completed premium redemption form (Click here to download), collecting the premium at a designated redemption center within one month of receiving notification.
If it's registered by company name, please present the company BR copy and chop for premium redemption procedure.
Delegation for Collection
Authorized persons collecting the gift on your behalf must complete the authorization form (Click here to download) authorized persons' HKID and provide a photocopy of the registered user's HKID card to collect the premium at a designated redemption center within one month of receiving notification.
Redemption center address and working hours
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Supermarket Coupon Redemption
Hong Kong Opening Hours -
Service center
24/F West Exchange Tower, 322 Des Voeux Road Central, Sheung Wan, Hong Kong
(MTR Sheung Wan exit A1, opposite to Western Market)
In a move to enhance the overall customer experience,
Sheung Wan Customer Service Center will be relocated to the following address from Nov 29, 2023 onwards.2/F csl shop, 22 Yee Wo Street , Causeway Bay
Monday- Saturday: 10:30 am – 8:00 pm
Sunday & Public Holidays: Closed
Mon – Sat: 10:00-19:30
Sun and Public Holidays: Closed- Shop 1 & 2, G/F, 1/F & 2/F, No. 22 Yee Wo Street, Causeway Bay, HK
Mon – Sun & Public Holidays：10:30 – 22:00
- Shop F, G/F, Tung Hing Building, 135 Johnston Road, HK
Mon – Sun & Public Holidays：10:30 – 21:00
- Shop 113A, 1/F, New Jade Shopping Arcade, 233 Chai Wan Road, Chai Wan, HK
Mon – Sun & Public Holidays：11:00 – 21:00
- 14/F PCCW Tower, Taikoo Place, 979 King's Road, Quarry Bay, HK
Mon – Fri: 09:00 – 19:00
Sat, Sun and Public Holidays: ClosedKowloon Opening Hours - Shop 2001A, Level 2, Elements, No. 1 Austin Road West, Tsim Sha Tsui, KLN
Mon – Sun & Public Holidays：11:00 – 21:00 - Shop 246, 2/F, Plaza Hollywood, Diamond Hill, KLN
Mon – Sun & Public Holidays：11:00 – 22:00
- Shop UG26A, UG/F, Temple Mall South, Lower Wong Tai Sin Estate, Wong Tai Sin, KLN
Mon – Sun & Public Holidays：11:00 – 21:30
- Shop Nos. C3 & D, G/F, Nos. 132 & 134 Fuk Wa Street, Kowloon
Mon – Fri: 10:00 – 21:00
Sat – Sun and Public Holidays：11:00 – 21:00- Shop 8, G/F & 1/F, Sun Kong House, 2J - Q Sai Yeung Choi Street South, Mong kok, KLN
Mon – Sun & Public Holidays：10:30 – 22:00
- UG70A on UG/F, Olympian City 2, Kowloon
Mon – Sun & Public Holidays：11:00 – 21:00
- Shop E, G/F, Lucky House, 20-24 Jordan Rd, Jordan, KLN
Mon – Sun & Public Holidays：11:00 – 21:30
- Unit P45-47, Telford Plaza, Kowloon Bay, KLN
Mon – Sun & Public Holidays：10:30 – 22:00
New Territories Opening Hours -
Service center
Unit 1720-21, Level 17 Tower II, Grand Central Plaza Shatin
(MTR Shatin exit B, Next to IKEA)
Mon – Sat: 10:00 – 19:30
Sun and Public Holidays: Closed
- Shop A, G/F, Chek Wing Court, No.175 Castle Peak Road , Yuen Long, NT
Mon – Sun & Public Holidays：10:00 – 21:00
- Shop G127- G128, G/F, Tuen Mun Town Plaza, Phase I, NT
Mon – Sun & Public Holidays：10:30 – 22:00
- Shop 2023 – 2024, 2/F, Sheung Shui Centre, 3 Chi Cheong Road, Sheung Shui, NT
Mon – Sun & Public Holidays：10:00 – 21:30
- Shop No.L053A, G/F, Tin Yiu Plaza, Tin Shui Wai, NT
Mon – Sun & Public Holidays：11:00 – 21:00
- Shop Unit F73, 1/F, Popcorn 2, No.9 Tong Chun Street, Tseung Kwan O, NT
Mon – Sun & Public Holidays：11:00 – 21:00
- Shop UG029-30, UG/F, MCP Central, Tseung Kwan O, NT
Mon – Sun & Public Holidays：11:00 – 21:30
- Shop 14-15, Zone A, Tai Po Mega Mall, Tai Po, NT
Mon – Sun & Public Holidays：10:30 – 21:30
- G/F, No.280 Sha Tsui Road, Tsuen Wan, NT
Mon – Sun & Public Holidays：10:30 – 21:00
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Service center
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Nintendo Switch Premium Bundle/
Nintendo Switch Game Card/
Logitech Basic Pack/
Logitech Professional Pack/
Logitech G502 LIGHTSPEED Wireless Gaming Mouse/
Logitech G633S 7.1 LIGHTSYNC GAMING HEADSET/
Logitech G640 Gaming Mouse Pad/
Logitech PRO X Mechanical Gaming Keyboard RedemptionHong Kong Opening Hours - Shop 1 & 2, G/F, 1/F & 2/F, No. 22 Yee Wo Street, Causeway Bay, HK
Mon – Sun & Public Holidays：10:30 – 22:00
Kowloon Opening Hours - Shop 8, G/F & 1/F, Sun Kong House, 2J - Q Sai Yeung Choi Street South, Mong kok, KLN
Mon – Sun & Public Holidays：10:30 – 22:00
New Territories Opening Hours - G/F, No.280 Sha Tsui Road, Tsuen Wan, NT
Mon – Sun & Public Holidays：10:30 – 21:00
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Redemption of other premiums/
Edan postcard (one set of four) and posterHong Kong Opening Hours -
Service center
24/F West Exchange Tower, 322 Des Voeux Road Central, Sheung Wan, Hong Kong
(MTR Sheung Wan exit A1, opposite to Western Market)
In a move to enhance the overall customer experience,
Sheung Wan Customer Service Center will be relocated to the following address from Nov 29, 2023 onwards.2/F csl shop, 22 Yee Wo Street , Causeway Bay
Monday- Saturday: 10:30 am – 8:00 pm
Sunday & Public Holidays: ClosedMon – Sat: 10:00-19:30
Sun and Public Holidays: ClosedNew Territories Opening Hours -
Service center
Unit 1720-21, Level 17 Tower II, Grand Central Plaza Shatin
(MTR Shatin exit B, Next to IKEA)
Mon – Sat: 10:00 – 19:30
Sun and Public Holidays: Closed -
Service center
SMS or Email Redemption is applicable to the following premiums
Special points to note
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Please check availability of stock at the service center prior to your visit. Inquiry hotline: 2888 3115.
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Premium not collected within the specified period will be forfeited and subscribers will not be compensated.
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Redeemed premiums cannot be returned or replaced. Hong Kong Telecommunications (HKT) Limited will not be responsible for the premiums' safety, suitability, quality and performance.
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Hong Kong Telecommunications (HKT) Limited reserves the right of final decision.