Featured upgrade pack for Gamers

Tailor-made for Gamers to enjoy ultimate gaming experience

Featured upgrade pack for Gamers

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Terms and Conditions

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1.	This is a limited-time offer and is applicable to designated existing consumer customers of NETVIGATOR Broadband Service who have not had any Smart Living Home Networking Wireless Service at their service installation address within three (3) months prior to their application date. Customers who upgrade to designated 2x1000M NETVIGATOR Multi-Use Broadband Service (with at least 24-month commitment period) can enjoy 24-month service fees waiver for designated HKT Smart Living's Home Networking Wireless Service (King Of Speed - Ultimate Plan) with 24-month commitment period and 24-month service fees waiver for designated Gamer Pack with 24-month commitment period. Such upgrade services and this offer are subject to relevant terms and conditions. Each eligible customer (as counted by his/her service installation address) is entitled to this offer once only. We (Hong Kong Telecommunications (HKT) Limited) reserve the right to cancel and/or vary this offer without prior notice. In case of any dispute of in relation to this offer, our decision shall be final, binding or conclusive.
2.	At the end of the commitment period of the services under this offer, if (a) we have not received any valid written termination request of the contract from you; or (b) you have not renewed your existing contract nor entered into any new contract in respect of the services with a new commitment period, you agree that we shall continue to provide the services (and any Extra Services) to you under the existing contract on a month-to-month basis on the same terms and conditions (save for the charges) and you agree to continue to subscribe to the relevant services and to pay the monthly charges therefor based on the prevailing monthly rate for those services as published or specified by us, until you terminate the contract for the services by giving us at least 30 days' advance written notice by designated means.
3.	If your NETVIGATOR Broadband Service is terminated for whatever reason, your Home Networking Wireless Service and Gamer Pack will also be terminated at the same time. If your Home Networking Wireless Service or Gamer Pack is terminated before expiry of its commitment period, you are required to pay us an early termination charge for the terminated Home Networking Wireless Service and/or Gamer Pack, on top of such early termination charges and other charges you may be required to pay us for your NETVIGATOR Broadband Service.
4.	Bandwidth specifications refer to network specifications of the subscribed services for the broadband line connected from the modem at your premises to the first piece of network equipment or central office of the NETVIGATOR network. For 2x1000M Multi-Use Broadband Service, bandwidth specification corresponds to a maximum downstream bandwidth of 2Gbps and maximum upstream of 1Gbps (by two (2) passive optical network modem ports of up to 1Gbps each.) The actual speed you experience using the service will be less than the network specifications and affected by your device, technology, network and software used, network configuration and coverage, usage levels, international bandwidth and extraneous factors. VLAN (Virtual Local Area Network) technology for 2x1000M Multi-Use Plan is enabled by default, unless customer has requested NETVIGATOR to disable this technology.
5.	HKT Smart Living's Home Networking Wireless Service (King Of Speed - Ultimate Plan) is provided by us, subject to relevant terms and conditions, including the "Terms and Conditions of Home Networking Wireless Service" (Please visit here). Home Wi-Fi performance depends on factors such as size of apartment, layout of premises, nature of construction materials and extraneous factors, as well as area of coverage specified by the customer. Wi-Fi 6 wireless network performance depends on the support of the end device.
6.	Gamer Pack is provided by us, subject to relevant terms and conditions, including the the "Gamer Pack Terms and Conditions" (Please visit here). The low latency guarantee applies to multiple overseas game servers. Currently, service monitoring covers games including FIFA 22 (Ultimate Team), NBA 2K22, Grand Theft Auto V, Hearthstone, Counter-Strike: Global Offensive, Tom Clancy's Rainbow Six: Siege, Apex Legends, DOTA 2, PlayerUnknown's Battlegrounds, Fortnite, League of Legends, Overwatch, Heroes of the Storm, Diablo 3, World of Warcraft and Starcraft II. The money-back guarantee set out in the "Gamer Pack Terms and Conditions" will NOT be applicable for this offer. To find out more on Gamer Pack Service, please visit here or Livechat with us at our website.
^{^}	According to Hong Kong's Fibre-to-the-Home ("FTTH") household penetration rate as reported by the Office of the Communication Authority and HKT results announcements in June 2022, HKT accounted for nearly 60% of household FTTH connections.

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