Terms and Conditions for HKT.AI Value-Added Service (the“Service”)
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General
1. This Service is available for subscription from 18 September 2026 until further notice. 
 
2. To subscribe to the Service, you must be a new or existing customer of a designated Netvigator monthly service plan (the “Designated Plan”) (the “Eligible Customer”). 
 
HKT.AI Account Activation 
3. Upon successful subscription to the Service, the Eligible Customer will receive one SMS containing an Activation Code (the “Activation Code”) and an activation link (the “Activation Link”) to activate the Service. 
 
4. To activate and use the Service, the Eligible Customer must use the Activation Link to access the HKT.AI platform and create or sign in to a HKT.AI account in accordance with the applicable HKT.AI terms and conditions. 

5. Each Activation Code may only be used to activate the Service on a new HKT.AI account that has not previously been registered for. If an Eligible Customer already has an existing HKT.AI account, the Eligible Customer must create a new HKT.AI account using a different email address and/or mobile telephone number in order to activate the Service. For the avoidance of doubt, any Usage Credits or entitlement provided under the Service may only be credited to and used in the new HKT.AI account activated using the relevant Activation Code, and cannot be applied or transferred any other HKT.AI account.

6. The Service will only be activated after the Eligible Customer has successfully completed the HKT.AI account registration and activation process using the Activation Code and Activation Link." 

7. Each Activation Code is restricted to be used once by an Eligible Customer to activate the Service. 

8. The Eligible Customer is responsible for keeping the Activation Code and Activation Link safe and secure. The Activation Code and Activation Link should not be shared with any other person. Any use of the Activation Code or Activation Link shall be deemed to be authorised by the Eligible Customer. Lost, stolen or disclosed Activation Codes or Activation Links will not be re-issued.

9. The Activation link and each Activation Code are for the personal use of the relevant Eligible Customer only. Each Activation Code can be used once to activate the Service on one HKT.AI account. Failure to activate the Service by the end of contract period of the Designated Plan [EN5.1]will result in forfeiture of eligibility for the Service, and no compensation will be provided. The Activation Code and Activation link will not be re-issued under any circumstances.

Monthly Charge
10. The monthly charge for the Service will be charged on a recurring monthly basis and billed to the Eligible Customer’s Netvigator bill. However, other charges relating to HKT.AI that are not included in the Service, including without limitation any additional Usage Credits, products or services purchased directly through the HKT.AI platform, shall be billed and collected separately by HKT.AI (or its operator) in accordance with the applicable HKT.AI terms and conditions

Credits
11. Upon activation, HKT.AI credits (“Credits”) will be credited to Eligible Customer’s HKT.AI Account. 

12. Credits obtained under this Service are strictly for use within their designated credit cycle (“Credit Cycle”), which commences on each bill cut date the relevant Designated Plan upon activation [EN8.1](“Bill Cut Date[PL9.1]”) and ends immediately before the next Bill Cut Date. For example, if an Eligible Customer is entitled to 4,800 Credits under the Service and the Bill Cut Date of the relevant Designated Plan falls on 15th of the month, 4,800 Credits will be allocated on 15 September 2026 and may be used until 14 October 2026. On 15 October 2026, the Credits will be refreshed to 4,800 Credits.

13. Credits are non-cumulative, and any unused balance at the end of a Credit Cycle will automatically expire and be forfeited. Upon exhaustion of the Credits allocated for a Credit Cycle, the Eligible Customer will be unable to use HKT.AI under the Service until the next Credit Cycle begins. 

14. For the avoidance of doubt, the validity period applicable to Credits may differ from those applicable to any credits or entitlements obtained directly from HKT.AI or through any other promotion, offer or channel.

15. If the Designated Plan [EN10.1]is terminated or suspended for whatever reason, Credits provided under this Service will automatically expire and be forfeited forthwith. For the avoidance of doubt, credits separately purchased by the Eligible Customer directly on the HKT.AI platform will not be affected and will remain in the Eligible Customer’s HKT.AI account. The Eligible Customer’s HKT.AI account will also remain active, subject to the applicable HKT.AI terms of service. 

16. HKT.AI is provided and operated by AI Hub HKT Limited (“SERVICE PROVIDER”). The use of HKT.AI under the Service is subject to the SERVICE PROVIDER’s terms of service and sign up requirements as updated by HKT from time to time. Such sign up requirements may include (without limitation) the requirement for the customer to provide a valid email address in order to activate and/or continue to use HKT.AI. For details, please visit https://hkt.ai/aihub/terms.html. For any inquiries regarding HKT.AI, please contact HKT.AI 24-hour hotline (852) 6029 7123.

17. Notwithstanding any provisions in these Terms and Conditions, Hong Kong Telecommunications (HKT) Limited (“HKT”) and SERVICE PROVIDER have sole discretion on whether or not to offer or to give an Activation Code or Activation link to any customer (whether being an Eligible Customer or not).

18. Unless otherwise stated, this Promotion cannot be used in conjunction with any other promotional or discount offer and are non-transferable or exchangeable for cash or other products.

19. The Offer, all Activation Code and Activation links are strictly for the personal use of eligible user only. The Offer and the Activation Link are non-transferable, non-resellable, and cannot be assigned, sold, exchanged, or otherwise disposed of to any third party.

​20. We are not the provider or operator of HKT.AI (including the Offer, all Activation Code and Activation links under this Promotion). We make no representation or guarantee to any aspect of HKT.AI (including the Offer, all Activation Code and Activation links under this Promotion) (including but not limited to their quality) and shall not in any way be liable to any matters in relation thereto. No compensation shall be forthcoming under any circumstances. For enquires about HKT.AI Service (including the Offer, all Activation Code and Activation links under this Promotion), please contact HKT.AI 24-hour hotline (852) 6029 7123.

21. Where applicable, the “General Conditions of Telecommunications Service (Consumer Customers)” apply (www.hkt.com/Terms+of+Use ).

22. We and SERVICE PROVIDER reserve the right to vary or cancel this Promotion and/or amend these Terms and Conditions at any time without notice. HKT reserves the right to amend the relevant terms and conditions governing the use of the Offer, Activation Code and the Activation link at any time without notice.

23. In the event of dispute in relation to this Promotion, our decisions shall be final. In the event of dispute in relation to HKT.AI (including the Offer, Activation Code and the Activation link under this Promotion), SERVICE PROVIDER’s decisions shall be final. 

24. In the event of discrepancy or inconsistency between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.