About Netvigator

Total Wireless experience -

About Netvigator
Total Wireless experience
Strongest Internation Bandwidth
About NETVIGATOR
Total wireless experience
At home and while on the move, NETVIGATOR provides a total wireless Internet access experience via:
 
csl Wi-Fi – the largest Wi-Fi network in Hong Kong with more than 15,000 hotspots and first in city's fiber hotspots, delivers stable and high–speed wireless broadband service indoors and outdoors.
 
NETVIGATOR Home Wireless – a 3-in-1 data device with Wi-Fi, modem and router capabilities, enabling you to surf the net wirelessly anywhere in your home.
Network performance
Hong Kong household coverage of 98% via xDSL technology and 67% via Fiber Direct technology.
 
99.99% broadband network availability.
 
Service plans for all kinds of needs, including 1.5M, 3M, 6M, 8M, 18M, 30M, 100M, 200M, 300M, 500M, 1000M and 10G.
Top notch customer service
Prompt response and attention are provided by our award-winning call center with calls answered within 7 rings and 90% of complaints resolved within 4 days.

Accolades awarded for high quality of service include:
o Metro Daily & Metro Prosperity (2015 - 2016) - Metro Awards for Brand Excellence
o Supreme Brand Award (2013) – from CAPITAL CEO X CAPITAL ENTREPRENEUR
o Top Service Awards – Best Internet Service Provider (sixteen consecutive years from 1999 to 2014) from NEXT Magazine
o Emotive Brand Award - Mobile / Internet Service category (2006 - 2011, 2013 & 2015) from YAHOO! Hong Kong
o Emotive Brand Award - Celebrity and Spokesperson category (2012) from YAHOO! Hong Kong
o The Best of I.T. Award - My favorite Local Broadband Service Provider Award (2007 - 2008 & 2010 - 2016) from PC Market
o Hong Kong Service Award (2007 - 2017) from East Week
o Sing Tao Excellent Services Brand Award - Broadband Network Provider category (2007 & 2009 - 2011, 2015) from Sing Tao Daily
o The Best of the Best Awards - Internet Service Provider (2007 - 2008 & 2010) from Hi-Tech Weekly
o TOUCH Brands (Netvigator) (2011 - 2016) from East TOUCH
o TOUCH Brands (Netvigator Everywhere) (2008 - 2010) from East TOUCH
o e-brand Awards - The Best of Residential Broadband Service Award (2008-2016) from e-zone
o AV Award - The Best Broadband Service Provider (2008 & 2011-2012) from AV Magazine
o AV Award -The Best Mobile Broadband Operator (2010 - 2012) from AV Magazine
o Hong Kong IT Brand Awards - Excellent Brand of Fibre Broadband and Cloud Services (2013-2016) from Metro Info and The Chamber of H.K. Computer Industry
o HK Golden IT Award - Best Telecom Provider - Residential Broadband Service (2013-2015) from HK Golden
o ichoice Award – Residential Broadcand Service Provider (2014) from HK Discuss and Uwants
o RoadShow Best Loved Brands Awards - Home Broadband Service (2011 - 2016) from Roadshow
o The Best of the Best Awards - Mobile Internet Service Provider (2010) from Hi-Tech Weekly
o e-trend Award - Pocket Wi -Fi (2009 - 2010) from Ming Pao
o Hong Kong Consumer Grand Award by Category - Internet Service - Hong Kong Prestige Brand Award (2011) from Ming Pao
o e-brand Awards - The Best of Wi-Fi Service Award (2008 - 2009) from e-zone
o Outstanding Corporate Strategy Awards (2009, 2013 & 2015 ) from East Week
o Trusted Brands  - Platinum Award (2009) from Reader’s Digest
o PRO Choice Internet Service Provider Award (2008) from Capital Weekly PRO Choice
o The Best of I.T. Award - The Universities and College Students' Choice Award (2007) from PC Market
o Telecom Asia Awards (2007) - Best Broadband Service Provider
o Brand Award (2007) - The Brand for Fixed Broadband Service from PC Weekly
o The Best of the Best Awards (2007) - Best New Product Promotion Silver Award from MTR Advertising
o The 14th Annual Most Popular TV Commercial Awards from ATV
o The 8th & 9th Contact Center Grand Award - Hong Kong Call Centre Association Awards
Rich variety of services and applications
uHub plus cloud storage service: Handle all multimedia content such as movies, music, photos and documents with large capacity per user. Saving your data in a uHub plus cloud storage enables you to retrieve it from any location served by Internet access.
 
F-Secure Safe Anywhere: Powered by award winning anti-virus provider, F-secure offers advance virus definitions and detection to keep you safe from virus threats.
 
 provides a multimedia sharing service on three customer-delivery platforms – broadband, mobile and the PCCW  fixed-line service.
 
NETVIGATOR email offers you a better mail service experience with unlimited email storage.