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HKT calls for urgent review of Hong Kong telecom policy as it announces successful 5G trials
HKT calls for urgent review of Hong Kong telecom policy as it announces successful 5G trials

HKT has urged the Hong Kong Government to make radical changes to its spectrum policies and management in order to avoid disastrous consequences for Hong Kong, its Smart City aspirations and its role as a regional hub and gateway to the Mainland. The call is made as HKT announces that it has successfully conducted trials for the commercial deployment of 5G mobile technology. Please click HERE for information.

11 June 2018
Regarding change of Privacy Statement
Regarding change of Privacy Statement

We are dedicated to providing the best services to our customers. In line with our continuing efforts to protect our customer information, we will launch our new HKT Privacy Statement on 25 May 2018.

To view the new HKT Privacy Statement, please click www.hkt.com/legal/privacy.html.

18 May 2018
Take steps to fend off attacks from “Petya” ransomware
The official NETVIGATOR website has been upgraded

Improved desktop and mobile versions of the NETVIGATOR website (www.netvigator.com) include a new interface design along with enriched and better-structured information. Users can register online for broadband service and browse all the latest news on promotions and value-added services, as well as FAQs and various guides. If you have any inquiries while browsing our site, you can contact one of our experienced customer service representatives instantly by clicking on the LiveChat button.

13 December 2017 Details
Take steps to fend off attacks from “Petya” ransomware
Take steps to fend off attacks from “Petya” ransomware

Petya ransomware began infecting individuals and organizations alike early today. Similar to WannaCry, Petya exploits a flaw in the Microsoft Windows Server Message Block (SMB) then spreads through remote code execution vulnerabilities via network port 445 before encrypting a victim’s computer files. A ransom message then explains the data will remain “locked” until a ransom is paid.

28 June 2017 Details
Take steps to fend off attacks from “WannaCry” ransomware
Take steps to fend off attacks from “WannaCry” ransomware

The “WannaCry” attack caused panic worldwide and differed from other ransomware because it did not encourage users to download and execute malware via phishing email. Instead it exploits a flaw in the Server Message Block (SMB) in Microsoft Windows and spreads through vulnerability of remote code execution via network port 445. NETVIGATOR suggests you to take precautionary measures to fend off attacks from “WannaCry” ransomware.

24 May 2017 Details
Beware of phishing email
Beware of phishing email

Our attention has been drawn to phishing emails claiming to be sent from HKT or NETVIGATOR or My HKT. Those phishing emails including fake hyperlinks, trick the recipients into providing their NETVIGATOR login names, passwords or credit card information. If you receive a suspicious email claiming to be from NETVIGATOR, report it to us at: pmaster@netvigator.com. Alternatively, you can contact us via Online Live Chat, or call the consumer service hotline on 1000.

18 Nov 2016 Details